FAQs

All states are FREE!

You can track your order status in real time by checking the shipping confirmation email sent within a week of your purchase or by clicking the Track Order tab.

You can also contact us directly at info@canaliens.com to check the status of your order.

After an order has been placed, it's immediately sent to one of our four fulfillment centers where we will ship your items within 1-2 business days. Below are the expected delivery times.

Usually 8-15 Business days. Due to high demand of some of our most popular products, please allow 8-15 Business days for delivery.

(Shipping carriers are experiencing delays due to the COVID-1 pandemic)

If your order hasn’t arrived in the estimated delivery times, please contact our support tea at info@canaliens.com

If your order hasn't arrived within 30 days of the date of original purchase, contact our support team for a full refund on your purchase.

(This policy excludes errors made by customers when providing
shipping details on their order(s) or missed parcel deliveries
).

CanaLiens successfully ships A LOT of items worldwide each day. We have many happy customers in every corner around the world!

Try our best to ship anywhere in the world.

Yes, can be combined into one package please email us once you done with your order so we can inform our fulfillment center

CanaLiens adheres to highest industry standards to protect your personal information.

Your credit card information and personal details are encrypted during transmission using SSL (Secure Sockets Layer technology), which is widely used on the internet for processing payments.

Your credit card information is only used to complete the requested transaction and is not subsequently stored.